Posted: Apr 5, 2024

Rental Shop Supervisor

Lookout Pass Ski and Recreation Area - Mullan, Idaho
Full-time
Salary: $44,000.00 Annually
Application Deadline: May 31, 2024
Other

Rental Shop Supervisor

Job Description

Full time/Year round

 

Rental Shop Supervisor oversees a large rental operation, maintenance of equipment and testing, supervising staff, maintaining equipment safety standards and protocols. Provides guest services related to the proper selection, fitting, renting, and selling of a variety of winter sports equipment, bikes, and accessories. Manages functions related to maintaining efficient and high-quality shop operations, ordering, and training and scheduling staff and overseeing rental equipment fleet. Must work well with reservations and have strong communications. Our Summer Operation is the Route of the Hiawatha Bike Trail.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):

  • Have the desire to get new skiers/riders into the proper equipment.
  • Fit Boots, Skis, Snowboards and/or Bikes to guest satisfaction
  • Ensure guests are well-equipped for a day on the mountain/trail.
  • Demonstrate proper knowledge of company cash handling policies and procedure.
  • Arrive on time, with proper, clean uniform and appearance.
  • Lead team to successful days and maintain/boost crew morale.
  • Maintain rental fleet and inventory.
  • Assist with tracking equipment and inventory regularly.
  • Maintain a neat, clean, and well-groomed appearance.
  • Perform other duties as assigned.

QUALIFICATIONS:

  • Strong customer service skills.
  • English fluency - required.
  • Friendly, personable, and comfortable working with people.
  • Ability to work a flexible schedule; including some nights and weekends - required.
  • Experience with rental POS systems - preferred.
  • Passion for the snowsports industry – preferred.
  • Disciplined, responsible and accountable.

Benefits: PTO, Health Reimbursement, Use of Facilities and Activities for yourself and Dependents, Profit Sharing Plan

 

Job Type: Full-time

Salary: From $44,000.00 per year

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

Experience level:

  • 3 years

Shift:

  • 8-10 hour shift
  • Morning shift

Ability to commute/relocate:

  • Mullan, ID 83846: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

  • Customer service: 5 years (Required)

Work Location: In person.